One Utility Bill FAQs
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Troubleshooting
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Getting Started
Troubleshooting
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One Utility Bill FAQs
Troubleshooting
How our services work
Utilities
Getting Started
Troubleshooting
Broadband & TV
Troubleshooting
I've missed some payments. How do I bring them up to date?
I'm trying to take a meter reading but the screen is blank - what do I do?
My broadband seems slow. What do I do?
I don't think the utility suppliers at my new place have switched. What do I do?
What do I do if my electricity stops working?
My heating and/or hot water isn't working. What should I do?
What do I do if I can't find my water meter?
How do I submit meter readings if I don't have access to my energy meters?
I can smell gas or suspect there is a gas leak, what should I do?
How do I perform a burns test?