Suppliers often ask the One Utility Bill team for documents to prove we're dealing with bills on your behalf. This will help make sure they don't send bills to you in error.
For home owners, your sales completion document proves that you're responsible for bills at your address. For tenants, your tenancy agreement does the same.
How to upload your tenancy agreement or sales completion:
- Take a clear picture with your phone or camera
- Head to the required documents section of your customer dashboard
- Upload your picture
Keep an eye out for an email from HelloSign, 'cause you might need to sign a letter of authority too.