How do I add or update payment details?

Head to your One Utility Bill dashboard to add new payment details or change your payment method.

Update your payment details on your One Utility Bill dashboard.

You'll need to update your payment details if:

  • You pay by card and get a new debit or credit card
  • You want to change the account we take a direct debit from
  • You want to change from one payment method to another.

You can update payment details on your customer dashboard. We recommend paying by direct debit so a lost or expired card doesn't put you in arrears.