What information do I need to submit for a move-out?

Follow these steps to submit a move-out through your Notify portal.

First, head over to your dashboard and click 'new move out'

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Then follow the form, here’s everything you need to submit a move-out: 

  • Property address
  • Let-only or managed
  • A new build or not
    • If yes, please provide a photo of the energy meter or its serial number.
  • Services to notify
    • Energy is mandatory, water and council are optional.
  • Date the property will be empty
  • Meter readings (optional; you can add these later)
    • See how to upload these here
  • Details for void period responsibility
    • To have void period bills sent to your office instead of your landlord's address, follow below: 
      • First name: Landlords full name 
      • Second name: "C/O" and then office name 
      • Address details: Office full address 

If you need to add meter readings later, just find the address you submitted in the Properties tab and upload them when you're ready!