What information do I need to submit for a move-in?

Follow these steps to submit a move-in through your Notify portal.

To add a move-in, go to the Properties tab in your Notify portal and either:

  • Click “Submit a move in” for existing properties you have already submitted a move-out for. This will be found alongside each property profile as you scroll down your properties tab.

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  • Or if this is a new move in only, no void period, click 'new move in' on the top right of your properties tab

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Here’s what information you need to submit move-in: 

  • Property address
  • Lead tenant details 
  • Tenancy start date
  • Number of tenants
  • Meter readings (optional; you can add these later)
    • See how to upload these here
  • Services to notify
    • Energy is required as minimum, water and council are optional.
  • Answers to council-specific questions (skip if you don’t know the answers)

If you need to add meter readings later, just find the property in the properties tab and upload them when you’re ready.