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New Reapit move-outs feature

Tenancy move-out data will now automatically be submitted to Notify through Reapit. 

What has changed?

Before, move-outs had to be manually submitted through the Notify portal. With this new update, both move-out and move-in data will automatically be pulled from your Reapit CRM without you needing to do anything!

Please note:

If you prefer to keep your move-outs as a manual process, please contact partnerships-success@oneutilitybill.co to "OPT OUT" by 21/05/2026. 

After this date we will auto enrol this new integration feature. 

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What information is required to do this?

For a move-out to be automatically pulled into Notify you will have to have the following information in reapit: 

  • Tenancy end date

  • A valid UK mainland property address and postcode

  • A Reapit negotiator linked to an active Notify user

  • Landlord contact details, including:

    • Email address

    • Phone number

    • Postal address

If any of this information is missing or incorrect, the move-out may not be created automatically. 

 

How the Automatic Timeline Works

Notify automatically creates Move-Out vacancies based on the tenancy end date in Reapit.

21 Days Before the End Date
 Notify checks the tenancy details in Reapit to make sure all required information is available and valid.
4 Days Before the End Date

If everything looks correct, Notify automatically creates the Move-Out vacancy.

This process helps prevent vacancies from being created too early or with missing information.
 

 

When and how do i manage move-outs manually 

Sometimes you may need to update or create a Move-Out yourself.

 

Separated Records
 Reapit and Notify track timelines slightly differently, so Reapit Move-Outs will always appear as their own separate records instead of merging with a Move-In.
Adding missing information that reapit does not support
 Reapit does not support "Care Of" contacts, and landlord details can sometimes be absent. You can manually add this information to the vacancy inside Notify.
Force Create 
 If landlord details are missing, the Move-Out will be placed into an internal holding area. This alerts your Account Manager, who will contact you to request the missing information.

If the Move-Out needs to be processed before these details are available, our team can manually force create the Move-Out.

Once processed, you will still be able to update the Care Of information later in Notify when the details become available.
 

Reapit Journal Updates 

Notify automatically sends updates back to Reapit when important actions happen, including:

  • Tenancy received

  • Move-Out vacancy created

  • Vacancy rejected

     

This keeps Reapit activity feed up-to-date with the latest actions taken in Notify.