Some councils need additional details that we don’t collect—such as previous tenant information or specific supporting documents.
These councils are incompatible with our process for move-outs, so you’ll need to notify these local authorities when a tenant leaves a property.
You can still inform move-ins for all local authorities.
Below is a list of councils that require manual notification for move-outs:
Argyll and Bute CouncilBasildon Borough Council
Borough Council of King's Lynn and West Norfolk
Breckland Council
Bristol City Council
Calderdale Metropolitan Borough Council
Chelmsford City Council
City of Wolverhampton Council
Craven District Council
Cumberland Council
Darlington Borough Council
Dartford Borough Council
Dover District Council
Dundee City Council
East Cambridgeshire District Council
East Riding of Yorkshire Council
East Suffolk Council
Eden District Council
Fenland District Council
Hambleton District Council
Hyndburn Borough Council
London Borough of Harrow
London Borough of Havering
London Borough of Lewisham
Luton Borough Council
Maidstone Borough Council
Maldon District Council
Mid Suffolk District Council
Newcastle-under-Lyme District Council
Newport City Council
North Ayrshire Council
North Northamptonshire Council
North Somerset Council
North Yorkshire County Council
Pendle Borough Council
Plymouth City Council
Renfrewshire Council
Salford City Council
Sandwell Metropolitan Borough Council
Shepway District Council
Solihull Metropolitan Borough Council
Somerset Council
South Somerset District Council
Staffordshire Moorlands District Council
Stoke-on-Trent City Council
Three Rivers District Council
Torbay Council
Vale of Glamorgan Council
West Lindsey District Council
Worcestershire County Council
If you have any questions, please contact the Success Team at partnerships-success@oneutilitybill.co