Some councils need additional details that we don’t collect—such as previous tenant information or specific supporting documents.
These councils are incompatible with our process for move-outs, so you’ll need to notify these local authorities when a tenant leaves a property.
You can still inform move-ins for all local authorities.
Below is a list of councils that require manual notification for move-outs:
A | B | C | D | E | F | H | L | M | N | O | P | S | T | V | W |
A
B
- Basildon Borough Council
- Borough Council of King's Lynn and West Norfolk
- Breckland Council
- Bristol City Council
- Bedford Borough Council
C
- Calderdale Metropolitan Borough Council
- Chelmsford City Council
- City of Cardiff Council
- City of Wolverhampton Council
- Craven District Council
- Cumberland Council
D
- Darlington Borough Council
- Dartford Borough Council
- Dover District Council
- Dundee City Council
- Denbighshire County Council
- East Cambridgeshire District Council
- East Riding of Yorkshire Council
- East Suffolk Council
- Eden District Council
F
H
L
- London Borough of Harrow
- London Borough of Havering
- London Borough of Hounslow
- London Borough of Lewisham
- London Borough of Redbridge
- Luton Borough Council
M
N
- Newcastle-under-Lyme District Council
- Newport City Council
- North Ayrshire Council
- North Northamptonshire Council
- North Somerset Council
- North Yorkshire County Council
O
P
S
- Salford City Council
- Sandwell Metropolitan Borough Council
- Shepway District Council
- Shropshire Council
- Solihull Metropolitan Borough Council
- Somerset Council
- South Somerset District Council
- Staffordshire Moorlands District Council
- Stockton-on-Tees Borough Council
- Stoke-on-Trent City Council
- Swindon Borough Council
T
V
W
- Watford Borough Council
- West Lindsey District Council
- West Suffolk District Council
- Worcestershire County Council
If you have any questions, or can't find the council you are looking for, please contact the Success Team at partnerships-success@oneutilitybill.co