Are meter readings compulsory?

No, you don’t need to give meter readings for One Utility Bill to complete utility registration.

But it’s a good idea to include them anyway. 

Why are meter readings important?
If no readings are submitted, energy suppliers will typically generate estimated bills based on historical usage—these estimates can result in overcharging or disputes with tenants and landlords.

By providing accurate meter readings at move-in and move-out, you ensure that billing starts and stops on the correct dates and that tenants are only charged for the energy they actually use.

It also protects landlords from unexpected costs during void periods. Including meter readings in the Notify portal gives you a clear record, helps prevent errors, and makes it much easier to resolve any billing queries.

How do i do this?

Add meter readings for your properties directly on the Notify portal


Learn how to add meter readings here.