Adding meter readings and viewing usage from your dashboard

To add a Meter Reading go to ‘Energy Management’ in your Dashboard menu. Here you can view, track and manage your Energy usage. To submit a meter reading for:

Gas – Select Submit a reading. A pop up will open where you need to enter the 5 digit Meter Reading. Include any leading 0s in your meter reading, for example, 002364. You can ignore the numbers after the decimal place and any numbers in red. If the reading is from the past select the date the meter reading was taken. That is it, you can now see your graph of usage.

ElectricitySelect Submit a reading. A pop up will open where you need to enter the 5 digit Meter Reading, select ‘I have a two rate electricity meter’ if relevant. Include any leading 0s in your meter reading, for example, 002364. You can ignore the numbers after the decimal place and any numbers in red. If the reading is from the past select the date the meter reading was taken. That is it, you can now see your graph of usage.  

Meter readings are important for you to submit, we recommend submitting these on a monthly basis. This way you can monitor your energy usage accurately and see if you are on track for a refund at the end of your tenancy. If you need further help please get in touch with our excellent Customer Support team.

Was this article helpful?

Related Articles