Being on the Priority Services Register (PSR) ensures that those in vulnerable situations get free support from their energy supplier and/or network operator.
Am I eligible?
You are eligible to be on the PSR if you:
- have reached your state pension age
- are disabled or have a long-term medical condition
- are recovering from an injury
- have a hearing or sight condition
- have a mental health condition
- are pregnant or have young children
- have extra communication needs (such as if you don’t speak or read English well)
There may be other reasons that mean you can register. For example, you may require short-term support after a medical procedure.
How can I register?
You can apply to be registered on the PSR by completing this application form.
Or, you can contact our Customer Support team by calling on 0191 622 0102 or sending an email to support@oneutilitybill.co.