How can we help?

• Broadband
  • When will I receive my broadband?
  • Why is an engineer required?
  • What do I do if my Broadband stops working?
  • What is my broadband speed?
• Gas and Electricity
  • When will my utilities be switched?
  • Why has my heating and hot water stopped working?
  • What do I do if my electricity stops working?
  • Why has my energy (gas and/or electricity) supply not switched over to One Utility Bill?
• Water
  • Do I need to submit water meter readings?
  • I don’t think I have a water meter?
  • Why has my water supply not switched over to One Utility Bill?
  • When will my utilities be switched?
• TV Licence
  • How do I find out my TV licence number?
  • When will my utilities be switched?